The Nigerian Communications Commission (NCC) has been ranked among 2025 top three Ministries, Departments and Agencies (MDAs) of the Federal Government by Bureau of Public Service Reforms (BPSR).
The NCC’s Head of Public Affairs, Nnenna Ukoha who disclosed this in a statement on Tuesday in Abuja said that the commission was honoured with the Best Ranking in Website Performance for 2025.
According to her, this is coming barely three weeks after the telecom regulator was recognised as one of the top five best-performing Federal Government agencies for 2025 by the Presidential Enabling Business Environment Council (PEBEC).
“It is a testament to the commission’s consistency in investment in technology for ensuring efficient service delivery,” she said.
She said that NCC came second in the ranking, trailing behind Galaxy Backbone Limited, which came first while the Nigeria Export Promotion Council (NEPC) clinched the third position, from a pool of 235 MDAs.
She said that BPSR deployed 14 evaluation criteria, which include MDA’s website compliance with .gov.ng domain name, appearance and aesthetics of the website, content, relevance to MDAs mandate/government policy and the website’ structure.
“Others include website’s responsiveness (device compatibility), security, load time, usability/ease of navigation, availability/uptime, functionality, interactivity, accessibility and capacity building.
“The recognition was announced at the official release of Federal Government 2024/2025 Scorecard Ranking for MDAs’ Website while the award presentation took place at BPSR’s Office,” she said.
Ukoha said that the award was an important index metric of the National e-Government Masterplan for determining the Nigeria e-Government Status.
She said that it was received by the commission in recognition of its commitment to maintaining a world-class website that enhances service delivery to the citizens.
NCC’s Executive Commissioner, Technical Services, Mr Abraham Oshadami, who received the award on behalf of the commission, appreciated the BPSR for the recognition.
Oshadami described the award as another encouragement for the commission to be a better public service institution leveraging digital platforms such as its web presence to enhance public service delivery to various stakeholders.
Meanwhile, BPSR’s Director-General, Mr Dasuki Arabi, commended the top three for their proactive decisions in maintaining world-class websites, compliant with the government’s policy direction in effective and efficient service delivery to the citizens.
Arabi said that the 2024/2025 ranking represented a collective effort of federal public institutions in Nigeria to be transparent, accountable and open in governance.
He said that this served as a confirmation to align with global best practices in service delivery to the citizens.
Arabi said that the annual ranking was developed about six years ago.
He said that as a result of the ranking, more public institutions had indicated readiness to embrace reforms, and align with the policy direction of the current administration.
“The ideals of harnessing and deploying technological tools for service delivery has become imperative.
“This is following the COVID pandemic, and distortions of socio-economic system of nations, culminating in the evolution of competitiveness, cost effectiveness, and agile governance.
“As engine room of governance, it behoves on us in the public service to perform our statutory duties and we must put in place technological innovations and standardised websites to operate services,” he said.
He said that the exercise was part of the BPSR’s broader function of conducting research on reform implementation efforts and presenting best practice models to the entire Public Service.
He said that it would improve access to government information, facilitate seamless financial transaction, eliminate corruption and cyber theft, as well as facilitate access to government services.
“In the past few weeks, members of the Scorecard Jury drawn from inter-ministerial agencies, have worked tirelessly to mill websites of selected MDAs through a rigorous process of enduring criteria for the ranking.
“The outcome has also passed through a quality assurance mechanism to validate the outcome,” he said. (NAN)
