The Ibadan Electricity Distribution Company (IBEDC), has appealed to its customers with any grievances to report to the appropriate channels rather than resorting to violence.
Chief Executive Officer(CEO) of IBEDC, Mr Kingsley Achife, while appealing in a statement issued on Friday in Ota, Ogun State enjoined customers not to assault IBEDC staff as their commitments and hard works were essential for quality services delivery.
He admonished the company’s customers to refrain from energy theft, as it not only endangers lives but also hampers collective progress.
The IBEDC boss urged the IBEDC customers to exercise caution as the festive season always experienced increase in electrical hazards.
He also urged them to avoid unsafe practices such as unauthorized tampering with meters or attempting to bypass the electrical system.
“The management of IBEDC, felicitates with all christian faithful on the commemoration of the birth of Jesus Christ and wishes all Nigerians a Happy Christmas and New Year Holiday,” Achife said.
The IBEDC boss emphasised the values of unity and goodwill during Christmas, calling on IBEDC customers to join hands in fostering a secure and harmonious environment.
“IBEDC reiterates its commitment to providing seamless service during the holiday season while the technical team will be on standby to address any electrical faults promptly.
“Christmas is a time for joy and reflection. Let us not compromise the safety of ourselves and others by engaging in activities that could lead to electrical hazards.
“The company’s customer care line (07001239999) would remain active for quick responses to complaints and reports.
“In light of the festive celebrations, the customers with any grievances should be communicated through appropriate channels rather than resorting to violence.
“We also encourage our customers to utilise IBEDC ‘s hassle-free payment channels, including iRecharge, Quickteller, Payarena, Jumia, Watu, Buypower, and ATMs, for convenient bill settlement and vending to enjoy uninterrupted supply during the holiday.” he said.
Achife added that IBEDC’s offices will also remain open during the holiday from 9 a.m. to 3 p.m. to serve customers efficiently. NAN
