NIMC portal crash delays processing of passport booklets

Some passport applicants in Lagos  State have continued to grumble as their applications for passport booklets have  suffered undue delays  due to the crash of National Identity Management Commission (NIMC) portal.

The Nigerian Immigration Service (NIS) relies on NIMC’s portal to verify  the  National Identity Numbers (NIN) submitted by prospective applicants for passports  to verify the genuiness of their   identities to conclude the processing of the documents.

It also reports that as at the time of filing this report, NIS could not submit applicants’ documents for verification on NIMC portal due to the breakdown of its portal nationwide.

A correspondent of NAN  who visited some NIMC’s offices at passport offices in Lagos observed that the situation also affected the ever bubbling passport offices as they were deserted by potential applicants.

Two applicants who spoke on Wednesday in Lagos expressed their displeasure at
the breakdown , and wondered why it was happening now that there had been an improvement in how  NIS was processing passports.

Mrs Ronke Adeoti, an  octogenarian and  a retired nurse from the  Federal Medical Centre in Yaba, Lagos,  said that  if the delay should  continue,  she would miss her medical treatment overseas.

“This will definitely has an adverse effect on my total well-being .I appeal to the management of NIMC to quickly rectify whatever fault the portal has developed,” Adeoti said.

The Managing Director, Keneddy Auto’s, Festac Town,  Lagos, Mr Andrew Kennedy, said that the delay would affect his already scheduled business meetings.

“Though, according to NIS policy, it takes six weeks to obtain fresh passports and three weeks for renewal. However, a passport whose processing started today is not the same as the passport that its  processing will start tomorrow or next.

”I just hope that the portal will be rectified immediately,” he said.

Kennedy appealed to the management of NIMC to recognise the delay the crash had caused and factor it in by speeding up  the rectification.

The Controller, Passport command, Lagos State, Mrs Milka Musa, reacting to the situation, urged passport applicants nationwide to exercise patience.

She said NIS would always give its best to Nigerians.

“The passport command will offer the best of service to Nigerians in 2022,” she said. 

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